Privacy Policy & Terms and Conditions
Privacy Policy
At Lucky Wedding Day LLC (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us online or in person.
- Information We Collect
We may collect personal information such as:
- Full name, contact details, wedding details
- Payment and billing information
- Communications and preferences
- Website usage data via cookies and analytics
- How We Use It
We use your data to:
- Confirm and manage your wedding reservations
- Deliver services and support
- Process secure payments
- Improve our services and website
- Send updates, reminders, or promotions (only if you opt in)
- Data Sharing
We do not sell your data. We may share your data with:
- Authorized vendors helping us deliver your wedding (e.g., officiants, photographers)
- Payment processors for secure transactions
- Government agencies when required by law
- Security
We use SSL/TLS encryption and other safeguards. However, no method is 100% secure, so we encourage discretion when transmitting sensitive data.
- Your Rights
You may:
- Access, update, or delete your data
- Opt out of marketing communications
- Contact us for any concerns at [email protected]
- Cookies
Our website uses cookies to enhance functionality and user experience. You may adjust cookie settings in your browser.
Terms and Conditions
By booking services or using our website, you agree to the following terms:
- Service Agreement
- Booking a wedding ceremony with Lucky Wedding Day LLC constitutes a service contract.
- You must be legally eligible to marry under California law.
2. Payments
- A non-refundable deposit is required to secure your reservation. The deposit amount will be communicated at the time of booking.
- Remaining balances (if applicable) must be paid before or on the day of the ceremony, as specified in your booking confirmation.
- Payment methods include credit/debit cards and other approved digital platforms.
- All payments are final. Deposits are not refundable under any circumstances, including cancellation or no-shows.
- Cancellations & Refunds
- Cancellations must be made in writing.
- Because we reserve a dedicated time slot and allocate resources to your booking, deposits are non-refundable, regardless of the reason for cancellation.
- Rescheduling may be permitted one time, subject to availability, and may be subject to a rescheduling fee.
- Client Responsibility
- Clients must arrive on time. Delays beyond 15 minutes may result in charging extra fees, rescheduling or reduced service time.
- Clients are responsible for accuracy of submitted information (e.g., spelling of names, legal documents).
- Photography and Media
- With your consent, we may use photos taken during your event for promotional purposes.
- You may opt out by notifying us in writing before your event.
- Limitations of Liability
- We are not liable for cancellations or delays due to events beyond our control (e.g., natural disasters, government restrictions).
- In any event, our maximum liability shall not exceed the total amount paid by you for the services.
- Governing Law
- These Terms are governed by the laws of the State of California.
- Contact Us
For questions about these terms or your rights, contact:
📧 [email protected]